Privacy policy
PRIVACY POLICY
Last updated: August 11, 2026
REVIVE operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
REVIVE is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how REVIVE (“REVIVE,” “we,” “us,” or “our”) collects, uses, processes, and discloses your personal information when you visit, use, or make a purchase or other transaction through the Services, sign up for marketing communications, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control with respect to that information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you.
Personal information generally does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual.
Depending on how you interact with the Services, where you live, and the features you use, we may collect or process the following categories of personal information:
- Contact information, including your name, email address, telephone number, billing address, and shipping address.
- Payment and transaction information, including billing information, payment method type, transaction details, payment status, payment confirmation, and information associated with purchases. Payment card information may be collected and processed directly by Shopify and our payment service providers rather than stored directly by REVIVE.
- Account information, including login credentials, account preferences, settings, and information associated with your customer account.
- Order and transaction information, including products you view, purchase, return, exchange, cancel, place in your cart, or add to a wishlist, where those features are available.
- Communications, including information you provide when contacting customer support, submitting a request, responding to a survey, submitting feedback, or otherwise communicating with us.
- Device and technical information, including your device type, browser type, internet connection information, IP address, and similar identifiers.
- Usage information, including how you access, navigate, and interact with the Services.
- Marketing information, including your email or SMS marketing preferences, subscription status, and consent records.
- Cookie and tracking information, including information collected through cookies, pixels, tags, and similar technologies.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you make a purchase, create an account, sign up for email or SMS marketing, submit a form, contact us, or otherwise provide information to us.
- Automatically through the Services, including through your device, browser, cookies, pixels, and similar technologies.
- From Shopify and our service providers, when they collect or process information in connection with services they provide to us.
- From marketing, advertising, analytics, fulfillment, shipping, or other business partners, where permitted by law.
How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:
Provide and Improve the Services
We may use personal information to:
- process and fulfill orders;
- process payments;
- provide order confirmations and shipping updates;
- manage returns, exchanges, refunds, or cancellations;
- maintain customer accounts;
- remember preferences;
- provide product recommendations;
- operate and improve our website;
- provide customer support;
- detect technical problems;
- improve products, services, and customer experience; and
- otherwise provide the Services you request.
Marketing and Advertising
We may use personal information to send marketing or promotional communications by email or text message where you have provided applicable consent or where otherwise permitted by law.
We may also use information about your interactions with the Services to measure marketing performance, understand customer interests, and display advertising that may be more relevant to you.
Depending on where you live, certain advertising activities may be considered the “sale,” “sharing,” or use of personal information for targeted advertising under applicable privacy laws.
Where required, you may opt out through our data-sharing opt-out page:
https://wearrevive.com/pages/data-sharing-opt-out
Security and Fraud Prevention
We may use personal information to:
- authenticate customers or accounts;
- detect, prevent, and investigate fraud;
- prevent unauthorized transactions;
- identify suspicious or malicious activity;
- protect our customers and business;
- maintain the security of the Services; and
- enforce our Terms of Service and other policies.
Communicating With You
We may use your information to:
- respond to questions;
- provide customer support;
- communicate about orders;
- send account or transaction notices;
- provide service-related updates; and
- maintain our relationship with you.
Legal and Compliance Purposes
We may use personal information where reasonably necessary to:
- comply with applicable laws and regulations;
- respond to lawful requests from courts, regulators, law enforcement, or government authorities;
- establish, exercise, or defend legal claims;
- investigate suspected violations of our policies; and
- protect our rights or the rights of others.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the Services, remember preferences, maintain shopping carts, understand website usage, measure advertising, provide security, and improve the customer experience.
These technologies may collect information such as your IP address, device information, browser information, website interactions, pages viewed, and products placed in a shopping cart.
Our website may use cookies or similar technologies to help track products you place in your shopping cart or checkout, including whether a cart or checkout has been abandoned.
Where you have consented to receive applicable SMS marketing communications, this information may be used to determine when to send you a cart or checkout reminder by text message.
Klaviyo specifically recommends this kind of disclosure for stores using SMS abandoned-cart messaging.
Your browser may allow you to block, delete, or manage cookies. Blocking certain cookies may affect the functionality of parts of the Services.
Where required based on your location, we may provide a cookie consent interface that allows you to manage non-essential tracking technologies. Shopify provides customer privacy tools that can support cookie consent and data-sharing opt-outs.
Text Messaging and Klaviyo
By providing your mobile phone number and expressly opting in through checkout, a signup form, or another consent method, you agree to receive recurring promotional and transactional text messages from REVIVE at the number you provided.
Messages may include:
- order updates;
- product announcements;
- drop notifications;
- restock alerts;
- promotional offers; and
- cart or checkout reminders where you have consented to receive those communications.
Consent to receive marketing text messages is not a condition of purchase.
Message and data rates may apply.
Message frequency varies.
You may opt out of marketing text messages at any time by replying STOP to a message from us.
After you send STOP, we may send a final message confirming your opt-out.
Reply HELP for assistance or contact:
We use service providers, including Klaviyo, to help manage and deliver our email and SMS communications.
We may provide Klaviyo and other messaging service providers with information such as:
- your phone number;
- your email address;
- your consent status;
- marketing preferences;
- messaging history;
- shopping activity relevant to permitted messaging; and
- information necessary to deliver communications on our behalf.
We may share SMS opt-in data or consent status with service providers that help us operate our messaging program.
We do not sell or share your mobile phone number, SMS opt-in information, or SMS consent status with third parties for their own marketing purposes.
Wireless carriers are not responsible for delayed or undelivered messages.
SMS consent should be collected separately from other marketing consent, and Klaviyo currently recommends clear SMS-specific consent disclosures.
How We Disclose Personal Information
We may disclose personal information to third parties where reasonably necessary for the purposes described in this Privacy Policy.
This may include:
- Shopify, which hosts and supports our ecommerce Services.
- Payment processors that process customer payments.
- Klaviyo, which may assist with email and SMS marketing.
- Fulfillment and production providers that produce or fulfill customer orders.
- Shipping and logistics providers that deliver orders.
- Analytics providers that help us understand website performance.
- Advertising and marketing partners that help us market REVIVE.
- Technology and hosting vendors that help maintain the Services.
- Customer-support providers that assist us in responding to customers.
- Professional advisers, such as accountants, legal advisers, or consultants where reasonably necessary.
- Government authorities or other parties where disclosure is required or permitted by law.
We may also disclose information:
- when you direct us to do so;
- when you consent to the disclosure;
- in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar business transaction;
- to enforce our Terms or policies; or
- to protect REVIVE, our customers, or others.
Relationship With Shopify
The Services are hosted by Shopify.
Shopify collects and processes personal information relating to your access to and use of our store in order to provide ecommerce services to REVIVE and our customers.
Information submitted through our store may be transmitted to Shopify and other service providers that may process information in countries other than the country where you live.
We may also use Shopify features that rely on information regarding customer interactions with our store and, depending on the Shopify features enabled, interactions with Shopify or other merchants.
Shopify maintains its own privacy materials describing how it processes consumer personal information.
You can review Shopify's Consumer Privacy Policy through Shopify's website.
Shopify's current customer-privacy tools also support merchant privacy policies, cookie banners, Global Privacy Control handling, and data-sharing opt-out pages.
Targeted Advertising, Sale, and Sharing
We may work with Shopify and other marketing or advertising providers to promote REVIVE and measure the effectiveness of advertising.
Depending on applicable privacy law, certain uses of cookies, pixels, or advertising technologies may be treated as the sale or sharing of personal information or as processing for targeted advertising.
Where applicable, you may opt out by using our data-sharing opt-out page:
https://wearrevive.com/pages/data-sharing-opt-out
If you visit our website using a recognized Global Privacy Control (GPC) signal, we may treat that signal as an opt-out request where required by applicable law and where our systems support it.
California recognizes GPC as a mechanism for covered businesses to receive requests to opt out of sale or sharing.
Other browser-based “Do Not Track” signals may not be recognized unless required by applicable law.
Third-Party Websites and Links
The Services may contain links to websites, platforms, or services operated by third parties.
We do not control those third parties and are not responsible for their privacy, security, content, practices, or terms.
If you visit a third-party website or platform, you should review its privacy policy and terms before providing personal information.
Information you choose to post publicly or on social media platforms may be visible to others depending on the privacy settings of those platforms.
Children's Privacy
Our Services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact us at:
We will review the request and take appropriate action where required.
We do not knowingly sell or share the personal information of individuals under 16 in circumstances where applicable law requires affirmative authorization.
Federal COPPA rules focus on online collection of personal information from children under 13, while California provides additional protections relating to sale or sharing of information belonging to known minors under 16.
Security of Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
You should avoid sending sensitive or confidential information through unsecured communication channels.
If you maintain a customer account, you are responsible for protecting your account credentials and should not share your password with others.
Retention of Personal Information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time information is retained may depend on factors such as:
- whether you maintain an account;
- whether information is needed to fulfill orders;
- whether information is necessary to provide customer support;
- legal, tax, accounting, or recordkeeping obligations;
- fraud prevention;
- dispute resolution; and
- enforcement of agreements or policies.
When information is no longer reasonably necessary, we may delete or de-identify it, subject to applicable legal requirements.
Your Rights and Choices
Depending on where you live and which laws apply, you may have some or all of the following rights regarding your personal information.
These rights are not absolute and may be subject to exceptions.
Right to Access or Know
You may have the right to request information about the personal information we collect, use, or maintain about you.
Right to Delete
You may have the right to request deletion of certain personal information we maintain about you.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
You may have the right to obtain a copy of certain personal information in a portable format.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you live, you may have the right to opt out of certain uses of personal information for sale, sharing, or targeted advertising.
You may submit an applicable request through:
https://wearrevive.com/pages/data-sharing-opt-out
Marketing Email Preferences
You may unsubscribe from promotional email communications at any time by using the unsubscribe link contained in our marketing emails.
If you unsubscribe from marketing communications, we may still send non-promotional communications relating to orders, customer support, transactions, security, or your account.
SMS Preferences
You may opt out of marketing SMS communications by replying STOP.
Exercising Your Privacy Rights
Where applicable, you may exercise privacy rights through the methods provided on our Services or by contacting us at:
We may need to verify your identity before processing certain requests.
Where permitted by law, you may use an authorized agent to submit certain privacy requests on your behalf.
We may require reasonable proof that the agent is authorized to act for you and may ask you to verify your identity directly.
We will not discriminate against you for exercising privacy rights provided by applicable law.
California's current consumer privacy guidance includes rights to know, delete, correct, opt out of sale or sharing, and in certain situations limit the use of sensitive personal information.
Complaints
If you have a complaint about how we handle your personal information, please contact us using the information below.
Depending on where you live, you may also have the right to contact or submit a complaint to an applicable privacy or data-protection authority.
International Data Transfers
REVIVE and our service providers may transfer, store, or process personal information in countries other than the country in which you live.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
These safeguards may include contractual protections or other recognized mechanisms permitted by applicable data-protection law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other operational needs.
When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.
Where required by applicable law, we may provide additional notice of material changes.
Contact
If you have questions about this Privacy Policy, our privacy practices, or would like to make a privacy-related request, you may contact us at:
REVIVE
Email: support@wearrevive.com
Phone: +1 805-587-1510
Mailing Address:
12852 Mammoth Peak Dr
Moorpark, CA 93021
United States
You may also contact us through the customer-support methods available on wearrevive.com.